Enhancing Business Capabilities Through Digital Transformation, Upscaling, and Upskilling in the Era of Industry 5.0: A Literature Review

Enhancing Business Capabilities Through Digital Transformation, Upscaling, and Upskilling in the Era of Industry 5.0: A Literature Review

DOI: 10.4018/978-1-6684-9576-6.ch007
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Abstract

This literature review aims to understand the recent developments in the field of upscaling and upskilling in the digital transformation of business, from an Industry 5.0 prospective. It used a comprehensive search of relevant peer-reviewed journal articles, industry reports, and online sources to gather the relevant data. The findings indicate that upscaling is essential for industry 5.0, and that businesses should invest in upskilling and upscaling programs to meet the changing demands of the digital economy. This literature review provides a comprehensive analysis of the current state of upscaling and upskilling in the digital transformation of business and provides insights into the future direction of this field. It also highlights the importance of collaboration between businesses, governments, and educational institutions to ensure that the workforce is prepared for the future of work.
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Introduction

The advent of Industry 5.0 has brought about a paradigm shift in the way businesses operate and compete. The integration of advanced technologies such as artificial intelligence, the Internet of Things, and robotics has revolutionized the traditional business landscape and has necessitated the need for organizations to adapt to the new normal. Upscaling and upskilling are two crucial elements in ensuring that businesses remain competitive and relevant in the digital age. Upscaling involves the expansion of a company's operations, services, and offerings to meet the demands of the market. This requires organizations to invest in new technologies, infrastructure, and processes that can support the growth of their business. On the other hand, upskilling involves the development of new skills, knowledge, and competencies among employees to effectively implement new technologies and processes.

In recent years, there has been a growing body of literature that explores the relationship between upscaling and upskilling and the impact they have on business capabilities. The purpose of this literature review is to analyse and synthesize the existing research on upscaling and upskilling in the era of Industry 5.0, and to identify the key trends, challenges, and opportunities in this field.

The literature review methodology used in this study is based on the Preferred Reporting Items for Reviews and Meta-Analyses (PRISMA) guidelines, ensuring a comprehensive and rigorous examination of the relevant literature. The findings of this study will contribute to a deeper understanding of the role of upscaling and upskilling in digital transformation and will provide valuable insights for organizations seeking to enhance their business capabilities in the face of Industry 5.0.1 Industry 5.0 represents a significant leap forward in terms of the integration of advanced technologies into businesses, compared to Industry 4.0. In Industry 4.0, the focus was primarily on digitizing operations and automating processes to increase efficiency. However, in Industry 5.0, the emphasis is on creating a fully interconnected and collaborative digital ecosystem, where all business operations, processes, and systems are interconnected and operate in real-time.

This shift has profound implications for upskilling and upscaling in digital transformation. In Industry 5.0, upskilling has become even more crucial, as employees must have a broader range of digital skills and competencies to effectively manage and implement advanced technologies. Upskilling in Industry 5.0 also involves developing new skills, such as data analysis, artificial intelligence, and cybersecurity, to support the integration of these technologies into businesses.

Upscaling in Industry 5.0 is also more comprehensive, as businesses must invest in the necessary technologies, infrastructure, and processes to fully leverage the benefits of Industry 5.0. This includes the implementation of cloud computing, the Internet of Things, and advanced data analytics systems. In addition, upscaling in Industry 5.0 also involves the creation of new business models and services, such as digital twins and the optimization of supply chains, to stay ahead of the competition.

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