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Emotional Intelligence as a Facilitator and Gateway for Managerial Effectiveness

Emotional Intelligence as a Facilitator and Gateway for Managerial Effectiveness

Vaniki Joshi Lohani (Jawaharlal Nehru University, India), Mohit Lohani (Lal Bahadur Shastri Institute of Management, India), and Mayura Kemkar (Shri Govindram Seksaria Institute of Technology and Science, India)
Copyright: © 2024 |Pages: 11
DOI: 10.4018/979-8-3693-1902-4.ch008
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Abstract

Traditionally, intelligence has been associated with cognitive and logical abilities only. However, this definition of intelligence did not take into account the various other faculties available to the human mind. Human resources have been important to any growing organization, and in the scenario of complex volatile business it's very difficult to retain good employees who help the organization to achieve success. This work talks about how emotional intelligence helps to form as a formative block of the behavior and how they affect managerial effectiveness. This chapter explores how emotional intelligence brings with it multiple advantages and thus forms a key competency that improves the managerial effectiveness.
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1. Introduction

Human capital forms the most vital part of any organization. However, in the era of AI and its role in modern business management(Bhardwaj et al., 2023a), peole are speculating the role of EI(Bhardwaj et al. 2023b).All organizations thrive on the knowledge, skills and abilities possessed by this human capital or employees. In present case of volatile, Intricate, challenging, and competitive business scenario, the quality of employees is the most important factor that leads to employee engagement, performance and business success(Bhardwaj et al., 2023c). Therefore, the success of an organization relies heavily on the effectiveness of its workforce. Gardner (1983), has described Nine categories of intelligences namely:-

Table 1.
Gardner’s nine categories of intelligences
S.NoIntelligenceManifestation
1.NaturalistNature Conscious
2.MusicalHaving knowledge of rhythm and sound
3.Logical-MathematicalLeaning towards numeric understanding and reasoning
4.ExistentialConscious of reality and real life
5.InterpersonalBeing Observant and insightful about people
6.Bodily-KinestheticMind-body co-ordination
7.LinguisticReceptive and reactive towards speech and bhasha
8.Intra-personalReceptive and reactive towards relations
9.SpatialPreceptive towards mental congnition
Figure 1.

The theory of multiple intelligences by Howard Gardner

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