MLA
Kenny, Patrick G., and Thomas D. Parsons. "Embodied Conversational Virtual Patients." Conversational Agents and Natural Language Interaction: Techniques and Effective Practices, edited by Diana Perez-Marin and Ismael Pascual-Nieto, IGI Global, 2011, pp. 254-281. https://doi.org/10.4018/978-1-60960-617-6.ch011
APA
Kenny, P. G. & Parsons, T. D. (2011). Embodied Conversational Virtual Patients. In D. Perez-Marin & I. Pascual-Nieto (Eds.), Conversational Agents and Natural Language Interaction: Techniques and Effective Practices (pp. 254-281). IGI Global. https://doi.org/10.4018/978-1-60960-617-6.ch011
Chicago
Kenny, Patrick G., and Thomas D. Parsons. "Embodied Conversational Virtual Patients." In Conversational Agents and Natural Language Interaction: Techniques and Effective Practices, edited by Diana Perez-Marin and Ismael Pascual-Nieto, 254-281. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60960-617-6.ch011
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