Electric Vehicles in India and Customer Perception: The Moderating Effect of Government Regulations on EVs

Electric Vehicles in India and Customer Perception: The Moderating Effect of Government Regulations on EVs

DOI: 10.4018/979-8-3693-2841-5.ch010
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Abstract

The authors propose a model for examining the moderating effect of government regulations on electric vehicles and their infrastructure in India. The model was tested empirically using data collected from 101 respondents. Principal component analysis and mediation analysis were employed to analyze the data using JASP 0.17.2.1 (Apple Silicon) software package. Findings based on interaction support the hypothesis that government regulations concerning the manufacturing of electric vehicles, standards and specification of EVs and EV batteries, subsidies, and incentives by central and state governments support. In other words, the potentially negative aftermaths of the lumbering infrastructure of EVs can be controlled and reduced when government regulations concerning infrastructure are implemented meticulously. The research study highlights the theoretical and practical implications of the findings, as well as recommendations for future studies, are suggested.
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Introduction

The worldwide automobile sector is experiencing unprecedented change to transition to alternative/less fuel-demanding choices. India is also funding the transition to electric vehicles. On the one hand, the cost of oil imports of goods, increasing air pollution, the conflict between Russia and Ukraine, spiraling inflation in prices, and worldwide agreements to address worldwide environmental degradation are the primary variables encouraging the government of India to accelerate the switch to electric vehicles, and on the opposite end of the spectrum, expanding buyers desire. During the COP 26 Climate Change Convention in Glasgow, India launched the e-AMRIT portal (https://www.e-amrit.niti.gov.in/), a single point of reference for comprehensive data on electric cars. It tackles significant aspects concerning the widespread use and acquisition of EVs, such as electrical charging station locations and EV financing alternatives, as well as capital prospects, policies from the government, and potential incentives for owners and makers. Notwithstanding the country’s lofty goals, India’s EV market is still in its infancy. Examining it another way, India has the world’s biggest unexplored marketplace, particularly in the two-wheeler category. Following the prescriptive approach, foreign direct investments are the absence of accessible charging facilities was a major impediment to the widespread acceptance of electric cars in India. As a result, India requires a solid foundation for charging networks throughout the country, considering travel and population density. Facilities comprise charging facilities, swapping of batteries stations, and propulsion battery-powered companies. Despite firms devoting themselves to internal filling for vehicles, filling EVs for one’s use remains an obstacle. Whereas energy is far more affordable than petroleum, the extended fueling period of electric vehicles strains the infrastructure used to charge them. Furthermore, because charging income is so little, not many carriers are willing to take the risk. When electric vehicles (EVs) advance past the small numbers purchased by early adopters and become mainstream automobiles, accessible electrical charging in India, or precisely its lack thereof, dominates each dialogue. People who commute across towns may require anywhere from three to five applications from infrastructure for charging service providers, which is inconvenient. Furthermore, many charging outlets are not shown on Google Maps or Mapple. Also, it is common for an individual to go to a functional charger to realize it is not working. A unified system for charging exploration, availability, and payment is desperately required. Automakers, electrical power infrastructure providers, and the administration have understood that refueling facilities must be in operation to market EVs. Nevertheless, a more comprehensive comprehension of the subject is required. There is also an imperative for a long-term comprehensive strategy that offers financial motivation to establish a stable charging station network. The initial buyers of electric vehicles primarily depend on domestic or workplace electrical charges. The majority of them either have a second car for far-reaching excursions or undertake attempts to schedule their trips ahead of time and fuel their vehicle properly. Nevertheless, this will be a major deterrent when we contact general purchasers. Because municipal power infrastructure is unreliable, owners of electric vehicles ignore it and prefer to depend on battery refueling. at home. It reduces the profitability of charging infrastructure carriers substantially. The central administration is also prioritizing the transition to environmentally friendly transportation, as seen by recent changes to the Rapid Acceptance and the production of goods of Hybrid and Electric Vehicles in India (FAME) II plan to enable electrical two-wheelers less costly. As of 11 July 2022, about 469,315 electric cars were encouraged via demand subsidies of around INR 18.69 billion via the second phase of the FAME initiative. 6,315 electricity buses and 2,877 electric vehicle (EV) charging stations have been approved in 68 towns throughout 25 states/union territories. The 50 genuine equipment manufacturers (OEMs), both new and determined, have submitted registration applications and reconfirmed 106 EV models. There are 1,576 charging outlets approved for installation on nine motorways and 16 roads. User impression of battery-powered vehicles must be investigated in the context of India’s sluggish electrical infrastructure for charging. The moderating effect of government interventions and regulation concerning electric vehicle manufacturing, standards and specifications of EVs and EV batteries, subsidies and incentives from central and state governments, and regulation on charging infrastructure efficiency are good moderators of the relationship between EV infrastructure in India and customer perception of EVs. In other words, when government infrastructure restrictions are rigorously applied, the potentially negative consequences of EVs’ sluggish infrastructure may be regulated and mitigated. This study explores the moderating effects of government regulations and commitment concerning EVs and their infrastructure on the relationship between customer perception regarding EVs and buying behavior toward electric vehicles.

Key Terms in this Chapter

Families With Multiple Cars: Multi-car families are more suited for battery-electric vehicle transportation habits and costs.

Marketing Strategy: Strategy to market the EVs to target customers.

Environmental Consciousness: Environmental consciousness is the cognitive aspect influencing customer proclivity for environmentally friendly behavior.

Eco-Friendly Vehicles: A green vehicle, clean vehicle, eco-friendly vehicle, or environmentally friendly vehicle is a road motor vehicle that has fewer negative sustainability influences compared to related regular internal combustion engine motorized vehicles.

Government Regulations: The Indian authorities have put in place various initiatives to encourage the use of electric cars (EVs) in the nation at large.

Public Sector Enterprises: The organizations of public sectors such as the Police, Army, and Hospitals must resolve to use EVs during their movement for discharging their duties and responsibilities.

Customer Perception: It demonstrates that buyers were driven to embrace Electric Vehicles through parameters such as ease of driving, sustainable development, reduced reliance on petroleum and coal, government rebates, and tax advantages.

EV Infrastructure: Electric Vehicle charging infrastructure and facilities.

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