MLA
Karoui, Kamel, and Fakher Ben Ftima. "Effectiveness of Web Services: Mobile Agents Approach in E-Commerce System." Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2010, pp. 1754-1762. https://doi.org/10.4018/978-1-61520-967-5.ch106
APA
Karoui, K. & Ftima, F. B. (2010). Effectiveness of Web Services: Mobile Agents Approach in E-Commerce System. In I. Management Association (Ed.), Electronic Services: Concepts, Methodologies, Tools and Applications (pp. 1754-1762). IGI Global. https://doi.org/10.4018/978-1-61520-967-5.ch106
Chicago
Karoui, Kamel, and Fakher Ben Ftima. "Effectiveness of Web Services: Mobile Agents Approach in E-Commerce System." In Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 1754-1762. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-61520-967-5.ch106
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