Diversity Management Strategies for Enhancing Organizational Performance

Diversity Management Strategies for Enhancing Organizational Performance

Copyright: © 2024 |Pages: 20
DOI: 10.4018/979-8-3693-1050-2.ch005
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Abstract

Diversity brings in different perspectives and helps to strengthen the quality of decision-making. Hence, diversity is of importance at all levels of organizations. With effective diversity management, organizations are better equipped to capitalize on the potential of their employees, increasing performance and productivity. Historically, diverse organizations outperform their competitors because their employees have different competencies, including cross-cultural abilities that help develop a sense of belonging. Hence, they are more likely to be committed to the organization. Employees feel more confident and comfortable in their roles when diversity is embraced and respected, improving productivity and satisfaction. Further, organizations open to a diverse workforce can draw from a larger talent pool, leading to better decision-making and increased innovation. Hence, adopting a qualitative approach with an in-depth literature review, this chapter discusses diversity management strategies for enhancing organizational performance.
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Statement Of Purpose

The primary purpose of this research is to discuss diversity management strategies for enhancing organizational performance. In the process, it examines the definitions of diversity within the literature and explores the extent of various constructs of diversity. It also considers how the definitions of diversity offered in the literature help or impede understanding the effect on organizational performance. In the process, it identifies areas of improvement needed in discussing diversity issues to improve its impact on the expected organizational outcomes and deliberates on diversity management strategies for enhancing organizational performance.

Key Terms in this Chapter

Diversity: The practice or quality of including or involving people from a range of different social and ethnic backgrounds and of different genders, sexual orientations, etc

Performance: Essentially, it refers to the action or process of performing a task or function successfully.

Values: The regard, the importance, worth, or usefulness of something. Values are individual beliefs that motivate people to act one way or another. They serve as a guide for human behavior. Generally, people are predisposed to adopt the values they were raised with. Values are “right” because they believe they are of their particular culture.

Perspective: Is a particular way of thinking about something, especially one influenced by your beliefs or experiences.

Organization: An organized group of people with a particular purpose, such as a business or a government department.

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