A Distributed Cognition Analysis of Mobile CSCW

A Distributed Cognition Analysis of Mobile CSCW

Mikael Wiberg, Ake Gronlund
Copyright: © 2002 |Pages: 6
DOI: 10.4018/978-1-931777-14-8.ch019
OnDemand:
(Individual Chapters)
Available
$33.75
List Price: $37.50
10% Discount:-$3.75
TOTAL SAVINGS: $3.75

Abstract

We use a distributed cognition perspective to analyse mobile CSCW (computer supported co-operative work) among service technicians at a telecom operator. We focus on three aspects, the physical conditions for the interaction, the knowledge necessary for the management of the interaction, and the technology (cognitive tools) that can support the interaction.

Complete Chapter List

Search this Book:
Reset