MLA
Kollmann, Tobias, et al. "Diffusion and Oscillation of Telecommunications Services: The Case of Web 2.0 Platforms." Web Technologies: Concepts, Methodologies, Tools, and Applications, edited by Arthur Tatnall, IGI Global, 2010, pp. 1799-1812. https://doi.org/10.4018/978-1-60566-982-3.ch097
APA
Kollmann, T., Stöckmann, C., & Schröer, C. (2010). Diffusion and Oscillation of Telecommunications Services: The Case of Web 2.0 Platforms. In A. Tatnall (Ed.), Web Technologies: Concepts, Methodologies, Tools, and Applications (pp. 1799-1812). IGI Global. https://doi.org/10.4018/978-1-60566-982-3.ch097
Chicago
Kollmann, Tobias, Christoph Stöckmann, and Carsten Schröer. "Diffusion and Oscillation of Telecommunications Services: The Case of Web 2.0 Platforms." In Web Technologies: Concepts, Methodologies, Tools, and Applications, edited by Arthur Tatnall, 1799-1812. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-982-3.ch097
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