MLA
Hossain, Md Afnan, et al. "Customer Analytics Capabilities in the Big Data Spectrum: A Systematic Approach to Achieve Sustainable Firm Performance." Technological Innovations for Sustainability and Business Growth, edited by Geetika Jain, et al., IGI Global, 2020, pp. 1-17. https://doi.org/10.4018/978-1-5225-9940-1.ch001
APA
Hossain, M. A., Akter, S., & Yanamandram, V. (2020). Customer Analytics Capabilities in the Big Data Spectrum: A Systematic Approach to Achieve Sustainable Firm Performance. In G. Jain, H. Singh, S. Akter, A. Munjal, & H. Grewal (Eds.), Technological Innovations for Sustainability and Business Growth (pp. 1-17). IGI Global. https://doi.org/10.4018/978-1-5225-9940-1.ch001
Chicago
Hossain, Md Afnan, Shahriar Akter, and Venkata Yanamandram. "Customer Analytics Capabilities in the Big Data Spectrum: A Systematic Approach to Achieve Sustainable Firm Performance." In Technological Innovations for Sustainability and Business Growth, edited by Geetika Jain, et al., 1-17. Hershey, PA: IGI Global, 2020. https://doi.org/10.4018/978-1-5225-9940-1.ch001
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