MLA
Lee, Choongseok, et al. "A Customer Analysis-Based Methodology for Improving Web Business Systems." Web Engineering: Principles and Techniques, edited by Woojong Suh, IGI Global, 2005, pp. 282-308. https://doi.org/10.4018/978-1-59140-432-3.ch013
APA
Lee, C., Suh, W., & Lee, H. (2005). A Customer Analysis-Based Methodology for Improving Web Business Systems. In W. Suh (Ed.), Web Engineering: Principles and Techniques (pp. 282-308). IGI Global. https://doi.org/10.4018/978-1-59140-432-3.ch013
Chicago
Lee, Choongseok, Woojong Suh, and Heeseok Lee. "A Customer Analysis-Based Methodology for Improving Web Business Systems." In Web Engineering: Principles and Techniques, edited by Woojong Suh, 282-308. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-432-3.ch013
Export Reference