The Cultural Factors in Electronic Monitoring

Abstract

The use of electronic monitoring tools in the workplace has grown dramatically because of the availability of inexpensive but powerful monitoring systems and the wide use of information and communication technologies (ICT) in today’s workplace. However, existing research pays little attention to the pervasive use of electronic monitoring systems on ICT at work. This chapter draws theories in international and organizational cultures and concludes four hypotheses on privacy concerns of employees and their perceived trust to the management when being electronically monitored.