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Creating the Climate for Workplace Diversity

Creating the Climate for Workplace Diversity

Simon Cleveland (Purdue University Global, USA) and Marisa Cleveland (Northeastern University, USA)
Copyright: © 2023 |Pages: 12
DOI: 10.4018/978-1-6684-9013-6.ch008
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Abstract

The advancement of the digital landscape has caused organizations to scrutinize their actions and practices through constant re-evaluation of its practices and this has yielded some valuable implications for society. This chapter proposes that effective leadership arises from an individual's capacity to engage in cross-cultural interactions. The study revealed that reward systems, communication processes, and diversity opportunities were three patterns that emerged within the institution under review. Implications for how diversity has the power to impact personal and professional lives in positive ways are examined and recommendations for leadership on embracing diversity initiatives are proposed.
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Methodology

This chapter is based on interviews with leaders from a mid-size higher education institution located in the Pacific Northwest area of the United States. The institution was selected, because its profile represented a large number of higher education institutions in the US, who are accredited by the Northwestern Commission on Colleges and Universities, employee hundreds of faculty and staff, and provide education to thousands of students each year (Cleveland, 2021). This chapter includes interviews from two leaders from the university’s School of Management.

The two interview participants are administrators (a dean and an associate dean) were chosen because they took large part in establishing strategy and executing on this strategy for the school, especially with regards to hiring, downsizing, curriculum improvements, execution of rewards systems and communication planning (Cleveland 2021).

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