MLA
Downey, Ed. "A Conceptual Framework for Considering the Value of E-Government." Electronic Government: Concepts, Methodologies, Tools, and Applications, edited by Ari-Veikko Anttiroiko, IGI Global, 2008, pp. 843-852. https://doi.org/10.4018/978-1-59904-947-2.ch067
APA
Downey, E. (2008). A Conceptual Framework for Considering the Value of E-Government. In A. Anttiroiko (Ed.), Electronic Government: Concepts, Methodologies, Tools, and Applications (pp. 843-852). IGI Global. https://doi.org/10.4018/978-1-59904-947-2.ch067
Chicago
Downey, Ed. "A Conceptual Framework for Considering the Value of E-Government." In Electronic Government: Concepts, Methodologies, Tools, and Applications, edited by Ari-Veikko Anttiroiko, 843-852. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-947-2.ch067
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