MLA
Oktaba, Hanna, et al. "COMPETISOFT: An Improvement Strategy for Small Latin-American Software Organizations." Software Process Improvement for Small and Medium Enterprises: Techniques and Case Studies, edited by Hanna Oktaba and Mario Piattini, IGI Global, 2008, pp. 212-222. https://doi.org/10.4018/978-1-59904-906-9.ch011
APA
Oktaba, H., Alquicira, C., Pino, F. J., Ruiz, F., Piattini, M., Martinez, T., & Garcia, F. (2008). COMPETISOFT: An Improvement Strategy for Small Latin-American Software Organizations. In H. Oktaba & M. Piattini (Eds.), Software Process Improvement for Small and Medium Enterprises: Techniques and Case Studies (pp. 212-222). IGI Global. https://doi.org/10.4018/978-1-59904-906-9.ch011
Chicago
Oktaba, Hanna, et al. "COMPETISOFT: An Improvement Strategy for Small Latin-American Software Organizations." In Software Process Improvement for Small and Medium Enterprises: Techniques and Case Studies, edited by Hanna Oktaba and Mario Piattini, 212-222. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-906-9.ch011
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