MLA
Scarpi, Daniele, and Francesca Dall’Olmo-Riley. "E-Commerce Consumer and Product Characteristics." Encyclopedia of E-Commerce, E-Government, and Mobile Commerce, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2006, pp. 296-301. https://doi.org/10.4018/978-1-59140-799-7.ch049
APA
Scarpi, D. & Dall’Olmo-Riley, F. (2006). E-Commerce Consumer and Product Characteristics. In M. Khosrow-Pour, D.B.A. (Ed.), Encyclopedia of E-Commerce, E-Government, and Mobile Commerce (pp. 296-301). IGI Global. https://doi.org/10.4018/978-1-59140-799-7.ch049
Chicago
Scarpi, Daniele, and Francesca Dall’Olmo-Riley. "E-Commerce Consumer and Product Characteristics." In Encyclopedia of E-Commerce, E-Government, and Mobile Commerce, edited by Mehdi Khosrow-Pour, D.B.A., 296-301. Hershey, PA: IGI Global, 2006. https://doi.org/10.4018/978-1-59140-799-7.ch049
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