MLA
Deokar, Amit V., and Omar F. El-Gayar. "Business Process Management Systems for Supporting Individual and Group Decision Making." E-Collaboration: Concepts, Methodologies, Tools, and Applications, edited by Ned Kock, IGI Global, 2009, pp. 983-991. https://doi.org/10.4018/978-1-60566-652-5.ch075
APA
Deokar, A. V. & El-Gayar, O. F. (2009). Business Process Management Systems for Supporting Individual and Group Decision Making. In N. Kock (Ed.), E-Collaboration: Concepts, Methodologies, Tools, and Applications (pp. 983-991). IGI Global. https://doi.org/10.4018/978-1-60566-652-5.ch075
Chicago
Deokar, Amit V., and Omar F. El-Gayar. "Business Process Management Systems for Supporting Individual and Group Decision Making." In E-Collaboration: Concepts, Methodologies, Tools, and Applications, edited by Ned Kock, 983-991. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-652-5.ch075
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