MLA
Wang, Fen, and Guisseppi Forgionne. "BSC-Based Framework for E-Business Strategy." Electronic Commerce: Concepts, Methodologies, Tools, and Applications, edited by Annie Becker, IGI Global, 2008, pp. 536-547. https://doi.org/10.4018/978-1-59904-943-4.ch044
APA
Wang, F. & Forgionne, G. (2008). BSC-Based Framework for E-Business Strategy. In A. Becker (Ed.), Electronic Commerce: Concepts, Methodologies, Tools, and Applications (pp. 536-547). IGI Global. https://doi.org/10.4018/978-1-59904-943-4.ch044
Chicago
Wang, Fen, and Guisseppi Forgionne. "BSC-Based Framework for E-Business Strategy." In Electronic Commerce: Concepts, Methodologies, Tools, and Applications, edited by Annie Becker, 536-547. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-943-4.ch044
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