MLA
Sharma, Sangeeta. "Breaking Mind Inertia for Humane Business through E-Governance." Integrating E-Business Models for Government Solutions: Citizen-Centric Service Oriented Methodologies and Processes, edited by Susheel Chhabra and Muneesh Kumar, IGI Global, 2009, pp. 179-194. https://doi.org/10.4018/978-1-60566-240-4.ch011
APA
Sharma, S. (2009). Breaking Mind Inertia for Humane Business through E-Governance. In S. Chhabra & M. Kumar (Eds.), Integrating E-Business Models for Government Solutions: Citizen-Centric Service Oriented Methodologies and Processes (pp. 179-194). IGI Global. https://doi.org/10.4018/978-1-60566-240-4.ch011
Chicago
Sharma, Sangeeta. "Breaking Mind Inertia for Humane Business through E-Governance." In Integrating E-Business Models for Government Solutions: Citizen-Centric Service Oriented Methodologies and Processes, edited by Susheel Chhabra and Muneesh Kumar, 179-194. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-240-4.ch011
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