Augmented Reality and Virtual Reality in E-Governance: An Immersive Technology Applications and Its Challenges

Introduction

Immersion is often seen as an important feature to distinguish VR from other types of human-computer interfaces. E-governance, or “electronic governance,” is the use of information and communication technologies (ICTs) at various levels of the government, the public sector, and elsewhere to improve governance. ICTs include things like Wide Area Networks, the Internet, mobile computing, and AR/VR technologies. A number of ways in which Artificial Intelligence (AI) is being used to change how we interact with our surroundings are emerging. This can be achieved through the use of virtual reality (VR), augmented reality (AR), and mixed reality (MR). In addition to governance, these technologies are being used in a variety of fields (Muñoz-Saavedra et al., 2020). AR/VR can help government with cost-cutting. For example, by eliminating the requirement for paper papers or in-person meetings. There are several delineations of virtual reality (VR), but maybe the following is the broadest and most inclusive According to Jonathan Steuer's composition” A Virtual Reality is defined as a real or simulated terrain in which a perceiver gests telepresence.” This description was chosen since it separated the counteraccusations of the technology, so we do not need to identify any Head Mounted Displays (HDM) or globes and can rather concentrate on approaches and operations to try to determine the direction the technology is going. (Muñoz-Saavedra et al., 2020). Virtual reality (VR), augmented reality (AR), and mixed reality (MR) are all technologies that allow people to interact with computer-generated atmospheres. Business and efficiency are gradually adopting MR, while gaming and entertainment use VR and AR continuously. All three technologies are capable of altering the way we interact with artificial intelligence (AI). The VR technology immerses people in an artificial world, while the AR and MR technologies combine the natural world with the virtual ones. In this way, people can practice in realistic settings without being in danger, which can be helpful for training purposes. Life-changing scripts can be shattered in high-threat areas of governance such as the military, as people are tutored for empirical command. Moreover, it can serve as a tool for decision making, since it allows users to explore different options and see the consequences of their choices before deciding. AI is highly suitable for VR, AR, and MR operations in governance as it enhances users' ability to make informed decisions by providing them with additional information and insights. For instance, AI can run simulations to show users the consequences of their decisions, and AR and AI can offer real-time feedback to help users learn from their mistakes. Governments and businesses can use these technologies to train their MSMEs. The integration of VR, AR, and MR technologies into governance may lead to the creation of new communities, business opportunities, and nations, for those who choose to establish the links between these emerging futures. (The VR, AR, and MR Interaction with AI in Governance, 2022). The moderate person does not know where programs and directorial structures are created, let alone how they can go about affecting them. Augmented Reality could reposition these into the real world to give residents the power to directly make their votes and preferences heard. New structures and systems could exist overlaid upon reality and inhabitants would be capable to make their feedback and preferences comprehended directly, (Green and Daniels, 2020).