Attitudes of Tourists Towards Hoteliers' Aid for Refugees From Ukraine in Krynica-Zdrój: A Case Study

Attitudes of Tourists Towards Hoteliers' Aid for Refugees From Ukraine in Krynica-Zdrój: A Case Study

DOI: 10.4018/978-1-6684-6919-4.ch008
OnDemand:
(Individual Chapters)
Available
$37.50
No Current Special Offers
TOTAL SAVINGS: $37.50

Abstract

In the chapter, three hotels' representatives and touristic town of Krynica Zdrój representatives were interviewed to find out about the context of exceptional in numbers hosting of Ukrainian refugees by local hoteliers. The results were used to conclude tourists' attitudes towards the humanitarian choice by the hoteliers. Krynica Zdrój is a small touristic location in South-East Poland, not too far from Ukrainian borders, which is helping on a large scale to accommodate Ukrainians, but nevertheless is vulnerable to tourist attitudes; before the Covid pandemic Polish tourists tended to choose the location more and more often, generating income to hotels and town. The results show, among others, that the situation and also tourists' attitudes are determined by political bias, mixed feelings towards charity efforts and possible media inflammatory coverage. The study, tackling a current issue with global dimensions, contributes to the development of emergency situations culture in the hospitality sector and building of good practices that could be used by hoteliers during emergencies.
Chapter Preview
Top

Background

Krynica is a 10,000 spa and tourist town located in south-eastern Poland in Beskid Sądecki, about 330 km from Lviv in Ukraine and about 230 km from the Polish-Ukrainian border. The spa properties of the local springs were recognized already in the 18th century, and in the 19th century spa activities were carried out in facilities built for this purpose. It is also a mountain tourist town, known for its hiking trails and winter sports. The following mountains are the attractions: Jaworzyna Krynicka, the Park Mountain, as well as cyclical events: Festival of Jan Kiepura, the Running Festival or the Economic Forum, referred to as the “Polish Davos”.

Historically, Krynica was under the so-called Austrian partition when Poland was erased from the pages of history from the end of the 18th to the beginning of the 20th century, and more specifically, it belonged to the Kingdom of Galicia and Lodomeria, functioning in the years 1771-1918 under the Habsburg Monarchy, and then, after 1967 of the Austro-Hungarian Empire. During the First World War, after the escape of the authorities of Galicia and Lodomeria from the Russians from the capital in Lviv, Krynica was even a substitute capital of the Kingdom for some time. As history shows, Krynica is very close to Ukraine in terms of common history and socio-political experience from the past, which may explain the attitudes of the local authorities, hoteliers and the population. Let another example of this not only geographical proximity be the fact that the name of the city also functions in the Lemkos language written (also) in the Cyrillic alphabet, i.e. the Slavic language used by the Ruthenians living in the Transcarpathia in Ukraine, but also in areas of Poland, Slovakia, Romania and Hungary.

Complete Chapter List

Search this Book:
Reset