Application of Big Data and Machine Learning Approaches to Improve Decision Making During Crises

Application of Big Data and Machine Learning Approaches to Improve Decision Making During Crises

DOI: 10.4018/978-1-7998-9815-3.ch005
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Abstract

As an occurrence that jeopardises vital national interests or the basic needs of the populace, a crisis necessitates rapid decision-making and coordination between various departments and agencies in order to resolve it effectively. As a result, crisis and disaster management systems are necessary and critical. Crisis and disaster response systems are intricate, requiring numerous phases, techniques, and resources. These systems require useful and necessary data that can be used to make future decisions more effectively, such as historical and current data on crises. The use of machine learning and big data technologies to process data from crises and disasters has the potential to yield significant results in this area. The first section of this document discusses crisis management systems and available tools, such as big data and machine learning. Additionally, a machine learning and big data approach to crisis management systems were developed, which included a description and experiments, as well as a discussion of the findings and the field's future directions.
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Big Data In Crisis Management

Now that we live in the age of big data, nearly every aspect of our lives is impacted. As a result of the increased interest in big data, numerous new technologies have emerged, and these technologies are expected to play a critical role in the collection, storage, and analysis of big data. According to crisis management theory, crises can be managed more effectively through the use of big data. This has created opportunities to improve and control crisis management. Scientists and analysts face a significant challenge in managing the massive amounts of data generated during disasters and crises. As a result, the role of big data in disaster and crisis management has evolved over time.

A paper by Bellmoa et al. on decision-making toward information management and crisis response proposes an essay on understanding human behaviour and managing crowds in extreme situations using big data (Belloma & Alfonso, 2016). They stated at the time that a review of crowd dynamics and safety issues demonstrated that the literature in this field can make significant contributions to the management of human crowds in emergency evacuation situations. Hayley Watson and colleagues' case study of the big data roadmap (Watson et al., 2017) corroborates findings from other studies demonstrating how big data can aid in crisis response efforts. According to the authors, research has demonstrated that expanding the use of disparate datasets, particularly big data, can improve crisis and disaster preparedness and response. Activities emerge as a significant benefit of big data in this sector due to their ability to aid in response decision-making.

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