MLA
Kock, Ned, and Vanessa Garza. "The Ape that Used E-Mail: An Evolutionary Perspective on E-Communication Behavior." Virtual Team Leadership and Collaborative Engineering Advancements: Contemporary Issues and Implications, edited by Ned Kock, IGI Global, 2009, pp. 242-254. https://doi.org/10.4018/978-1-60566-110-0.ch017
APA
Kock, N. & Garza, V. (2009). The Ape that Used E-Mail: An Evolutionary Perspective on E-Communication Behavior. In N. Kock (Ed.), Virtual Team Leadership and Collaborative Engineering Advancements: Contemporary Issues and Implications (pp. 242-254). IGI Global. https://doi.org/10.4018/978-1-60566-110-0.ch017
Chicago
Kock, Ned, and Vanessa Garza. "The Ape that Used E-Mail: An Evolutionary Perspective on E-Communication Behavior." In Virtual Team Leadership and Collaborative Engineering Advancements: Contemporary Issues and Implications, edited by Ned Kock, 242-254. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-110-0.ch017
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