Artificial intelligence (AI) is an emerging field in library science, involving the programming of computers to execute tasks that typically require human intelligence. The overarching goal is to create computer systems capable of thinking and acting like humans, which holds profound implications for the field of librarianship. AI has found widespread application within libraries, with examples including expert systems for reference assistance, robots designed to assist with tasks like book sorting, and the integration of virtual reality for immersive learning experiences. While some may fear that AI implementation could distance librarians from their users, the prevailing view suggests that it will instead complement human expertise rather than replace it. By leveraging AI, libraries can enhance their service delivery, streamline operations, and adapt to the evolving demands of a digital society.
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AI is an exciting prospect with many benefits to improve library operations in the future. Conversational bots and other forms of generative AI are poised to change the role of libraries in the near future (Guion, 2019; Abram, 2019). In the information technology era, AI can transform library services, improving productivity and user experience (Alpert, 2016).
Rajkumar et al. (Rajkumar et al., 2024) Highlight key insights and recommendations for implementing AI in library settings. Mohanraj et al. insights into (Mohanraj et al., 2024) privacy and security concerns in digital libraries. Examine how AI technologies can address or exacerbate these concerns. Viji et al. (Viji et al., 2024) Analyze the benefits and challenges of integrating RFID with AI in library settings. SureshKumaret al. (Kumar N et al., 2024) Evaluate the role of AI in enhancing online learning experiences and library support. (Jayavadivel et al., 2024)Jayavadivel et al. summarize the historical perspective on AI adoption in libraries. Identify key milestones and trends in AI implementation in library reconstruction.
The use of digital assistants and chatbots is one way in which artificial intelligence can be used in library operations. Asemi and Asemi (Asemi and Asemi, 2018) state that this technology is available 24/7 to respond to users’ requests and can efficiently handle an impressive number of queries. According to Asemi and Asemi (Asemi and Asemi, 2018), chatbots can significantly improve library services by providing quick and reliable information to users.
Artificial intelligence (AI) technology offers new possibilities for customized user experiences while increasing productivity. When it comes to user behavior and preferences, AI can understand everything and evaluate everything thanks to pattern recognition, natural language processing, and machine learning (Bailey C. W., 1991) This for anyone who has ready information receives artificial intelligence Bailey C. According to W. (1991), libraries can use AI to provide personalized reading recommendations, personalized research aids, and selected resources the well individual tastes and preferences for
Artificial intelligence (AI) can also help libraries preserve their vast collections and make them accessible to future generations. AI-powered algorithms can be used to digitize and organize physical collections, allowing users to search and access them (Alpert, 2016a). AI can also provide ac power to greatly improve the discovery of library materials.