Analysis of the Impact of Artificial Intelligence in Enhancing Human Resources Practices

Analysis of the Impact of Artificial Intelligence in Enhancing Human Resources Practices

Sema Yilmaz Genç
DOI: 10.4018/978-1-6684-7020-6.ch018
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Abstract

Artificial intelligence, in a larger sense, refers to computers that have human intelligence-specific capabilities such as obtaining information, perceiving, seeing, thinking, and making decisions. At first glance, artificial intelligence, often known as “artificial intelligence” (AI) in the literature, causes everyone to associate something distinct. According to research, the concept of artificial intelligence evokes an electro-mechanical robot replacing human beings, but everyone involved in this field is aware that there is a definite difference between human beings and machines. The aim of this article is to show the importance of using AI in today's HR practices. In this context, one of the qualitative research designs, phenomenological research, was deemed 1appropriate for the thesis study. Because phenomenology establishes a framework for exploring subjects that aren't utterly unfamiliar but whose meaning isn't quite clear.
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Introduction

Artificial intelligence is a field of study that uses computer models to evaluate and formulate mental functions associated to intelligence in humans and then apply them to artificial systems. Artificial intelligence, in a larger sense, refers to computers that have human intelligence-specific capabilities such as obtaining information, perceiving, seeing, thinking, and making decisions. At first glance, artificial intelligence, often known as “Artificial Intelligence,” in the literature, causes everyone to associate something distinct. According to research, the concept of artificial intelligence evokes an electro-mechanical robot replacing human beings, but everyone involved in this field is aware that there is a definite difference between human beings and machines. Computers will never have the ability to convey the analogy of human creativity, emotion and temperament. However, computers have the ability to direct machines that perform certain human behaviors (such as picking up objects and placing them in certain places) and to be the brains of systems that simulate the human thinking process related to a particular area of expertise (such as data computing, medical diagnosis) it is possible. Today, however, large-scale research in the field of artificial intelligence is economically feasible because to the inexpensive and powerful processors made available by advances in computer technology. As a result, significant progress has already been made in expert systems, a sub-field of artificial intelligence, and it has been recognized that expert systems are beneficial in the decision-making process in the corporate world. HR managers collect accurate data on personnel and work processes, personnel training and recruitment, orientation process, and performance appraisal, among other things, in a world where competition is increasing rapidly with the development of technology. They use artificial intelligence technologies to facilitate difficult functions. HR managers may use artificial intelligence to execute their duties more quickly and efficiently. Today, however, large-scale research in the field of artificial intelligence is economically feasible because to the inexpensive and powerful processors made available by advances in computer technology. As a result, significant progress has already been made in expert systems, a sub-field of artificial intelligence, and it has been recognized that expert systems are beneficial in the decision-making process in the corporate world. HR managers collect accurate data on personnel and work processes, personnel training and recruitment, orientation process, and performance appraisal, among other things, in a world where competition is increasing rapidly with the development of technology. They use artificial intelligence technologies to facilitate difficult functions. HR managers may use artificial intelligence to execute their duties more quickly and efficiently (Angrave, et al., 2016; Ardıç & Özdemir, 2017).

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