Adoption of Digital Technologies in the Procurement Process to Improve Supplier Lead Time

Abstract

Supply chain is a complicated process involving a number of stakeholders. A proper integration of all the stakeholders helps to improve the efficiency of the system in terms of time, money and effort. Adoption of digital technology has been a hindrance in many industries, thereby affecting their business processes. The study aims to throw light on the adoption of digital technologies in procurement process to improve supplier lead time in the automotive industry. An observational study was conducted in a major automotive supply chain company in South India. Researchers tried to identify the possible contributing factors to improve supplier lead time and derive the root cause of the issue. A framework for an advanced shipping notice portal was created which can help both the supplier and recipient. Digital technology adoption can increase supply chain efficiency, decrease manual error rates, and streamline communication. Additionally, the portal can serve as a centralized hub for data sharing, promoting improved teamwork and real-time information sharing.