MLA
Durbin, Teresa, et al. "Achieving Electric Restoration Logistical Efficiencies During Critical Infrastructure Crisis Response: A Knowledge Management Analysis." Global Business: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2011, pp. 718-731. https://doi.org/10.4018/978-1-60960-587-2.ch313
APA
Durbin, T., Jennex, M. E., Frost, E., & Judge, R. (2011). Achieving Electric Restoration Logistical Efficiencies During Critical Infrastructure Crisis Response: A Knowledge Management Analysis. In I. Management Association (Ed.), Global Business: Concepts, Methodologies, Tools and Applications (pp. 718-731). IGI Global. https://doi.org/10.4018/978-1-60960-587-2.ch313
Chicago
Durbin, Teresa, et al. "Achieving Electric Restoration Logistical Efficiencies During Critical Infrastructure Crisis Response: A Knowledge Management Analysis." In Global Business: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 718-731. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60960-587-2.ch313
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