In higher education, EI is crucial to leadership. Leaders of universities and colleges must navigate difficult issues, provide a pleasant learning environment, and manage varied teams. EI can greatly affect a leader's negotiation skills. Strong emotional intelligence in leaders unlocks their own and others' potential. This chapter discusses leadership, emotional intelligence, and the pyramid model. Technology also helps leaders use emotional intelligence. The strategies framework trains educators and professionals. This study proposes a new theoretical framework of the emotional abilities a leader needs to learn to build human capital. The pyramid model of emotional intelligence and leadership tactics are studied.
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Leadership is when an individual encourages group of individuals to willingly, voluntarily and cooperatively perform to attain effective goals resulting from their group's mission and aspiration (Bourantas, 2005). Leadership included combination of duties (Manoharan et al., 2023a), responsibilities, attitudes, talents, and behaviours that allow an individual to continuously bring best output in others (Vender, 2015), affecting their ideas, feelings, attitudes, and behaviours.
Society's complexity makes leadership more complicated in terms of evolutions and revolutions in technology, managing globalisation, company consolidation, and enhancing marketplace fragmentation that radically transforms the structure of companies (Stum, 2001). Leaders must find and offer meaning, create an exit route, and guide emotional responses.
Good leaders may boost team productivity, culture, and communication. Inspiration and influence are essential to any team or organization's success. Communication, cooperation, and the leader's character are essential for leadership.
Today's leaders must be able to use well-established, emergent, and uncodified leadership styles. They include transactional, transformational, team, servant, situational (SL), authentic, empathetic, awakened, resonant, and spiritual leadership (Krishnakumar et al., 2015; Marques, 2015). The best leaders can transition between coercive, democratic, coaching, transformational, and other leadership ideologies (Goleman, 2017).