MLA
Mydyti, Hyrmet, and Arbana Kadriu. "The Impact of Chatbots in Driving Digital Transformation." IJESMA vol.13, no.4 2021: pp.88-104. http://doi.org/10.4018/IJESMA.2021100106
APA
Mydyti, H. & Kadriu, A. (2021). The Impact of Chatbots in Driving Digital Transformation. International Journal of E-Services and Mobile Applications (IJESMA), 13(4), 88-104. http://doi.org/10.4018/IJESMA.2021100106
Chicago
Mydyti, Hyrmet, and Arbana Kadriu. "The Impact of Chatbots in Driving Digital Transformation," International Journal of E-Services and Mobile Applications (IJESMA) 13, no.4: 88-104. http://doi.org/10.4018/IJESMA.2021100106
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