The Adoption and Utilization of Electronic Business in Response to the Global Economy During COVID-19

The Adoption and Utilization of Electronic Business in Response to the Global Economy During COVID-19

Joseph Bamidele Awotunde, Roseline Oluwaseun Ogundokun, Emmanuel Abidemi Adeniyi, Sanjay Misra, Gbemisola Janet Ajamu
Copyright: © 2022 |Pages: 20
DOI: 10.4018/IJBAN.288518
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Abstract

The COVID-19 epidemic has triggered unmatched impairment to businesses globally. There are unmeasurable financial influences in the short-term and long-term and have causes intangible destruction within businesses. This study investigates the adoption and utilization of e-business during COVID-19 by both organizations and the general populaces. The study used a questionnaire-based survey to collect data from top managers of business organizations and their clients. SPSS was used to analyze the adoption factors. The outcomes presented that embracing e-business can assist to reduce the spread of COVID-19 and can reduce the physical ways of doing business. The findings of this study will help strategy makers, companies, and officials in making better decisions on the implementation of e-business. This will reduce the rapid spread of community transmission since ordering goods and services can easily be done virtually without physical contact, which goes in line with the social distance policy and in return boost the country’s economy
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1. Introduction

The entire human civilization and all aspects of life globally are been hit by the coronavirus pandemic (Daniyal et al., 2020). All the key economic powers of the world such as the USA, China, Spain, Germany, Uk, France, Switzerland, South Korea, Turkey, Canada, and the Netherlands were hit brutally by Coronavirus in the last four months (Ogundokun et al., 2020; Abdin, 2020; Lukman et al., 2020). The whole world is stagnant and dormant for an unpredictable period due to the outbreak of the deadly COVID-19. Human movements, transportation, cross-country vehicle, commercial planes, and cargoes were all stopped literarily and idle irrespective of parks and garages. Every aspect of productions including technical, Human, mechanical, and technological were rendered inoperative and reduced greatly to an insignificant level. Investment worth the Trillion dollar was idle and unused and with no values from different ends. Hence, one could easily state that the COVID-19 impact on the economy has resulted in a deeper Global Financial crisis in the future to come. Since the consumption of essential commodities cannot be stopped, both businessmen and entrepreneurs must be ready to further their businesses respectively.

The crisis may deepen if the supply of essential products is stopped (Abdin, 2020). Hence, the adoption of Electronic Business (E-business) during the COVID-19 pandemic will guarantee the proper functioning of business during and after the crisis. Electronic commerce (e-commerce) and e-business possibly will open a lasting source of earnings for individuals, companies, and countries. Ensuring accountabilities in businesses through the use of digital technologies will also be an added advantage during this outbreak (Abdin, 2020). The use of E-business tools in materials procurement, receiving orders, receive new shipments, recall employees, distribution, and after-sale service among others, thereby successfully enhancing the economy of any nation. The emergence of internet technologies and their limitless worldwide impact was the starting point to progress businesses and entrepreneurship to an advanced level. E-business gives room to companies and sellers to sell without the need for setting up mortar and brick shops or stores. The E-business is an act of conducting business in online settings, even as the internet serves as an integrated environment that brings purchasers and vendors together (Turban et al., 2015). Ullman (2013) regards e-business in the categories of potential businesses been carried out over the network. Each website that can make money, or whose purpose is to make money can be classified in this group (Horch et al., 2017).

The major tool that has been adopted in e-business is nothing else than the electronic shop (E-shop). A store that is been carried out in the internet environment is referred to as E-shop (Kollmann et al., 2016; Turban et al., 2015). Presently, the development of the e-shop is made possible by the use of cost-free technologies (such as Woocommerce) which could easily be executed and transformed into content administrative schemes (Beleščák, 2014). Pilík (2013) states that new e-shops increase up to 800 every year in the Czech Republic alone, thus e-business is of great benefit for both minor and average scale organizations (Kartiwi et al., 2018). Rapid response and feedback to an emerging trend in the act of purchasing products are achieved by trading through modern technologies. Thanks to this possibility, more flexibility, and competitive advantages are given to both small and medium scale companies over the big cooperation (Cantú et al., 2014).

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