Social and Organizational Impact of Local and Telecommunications Systems: Open Questions

Social and Organizational Impact of Local and Telecommunications Systems: Open Questions

Edward J. Szewczak , William L. Gardner
Copyright: © 1989 |Pages: 13
DOI: 10.4018/irmj.1989010102
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Abstract

Local and telecommunications systems (LTS) constitute an important new technology which is being increasingly deployed in modern organizations. Common applications include factory and office automation, laboratory research, and academic instruction. LTS figure prominently in electronic messaging systems, decision support systems, and, to a lesser but increasingly important extent, expert systems. This paper devotes particular attention to the behavioral and organizational implications of LTS technology. Relevant research issues which especially warrant empirical attention are identified and discussed.

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