Separate Jobs of Three Types of Users for Better Functioning of E-Learning in UKZ

Separate Jobs of Three Types of Users for Better Functioning of E-Learning in UKZ

Basri H. Ahmedi, Xhevdet Thaqi, Ragmi Mustafa
Copyright: © 2022 |Pages: 9
DOI: 10.4018/IJSEUS.291710
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Abstract

E-Government in itself requires reorganizing of governance with institutions and organizations with the aim of running them more efficiently. This is done using various applications created specifically for actions in the fields of economics, health, safety, education, etc. These applications are products that are used directly by all citizens. In the field of e-Learning, in educational institutions such as universities, the users of these applications are lecturers and students who are considered to have the highest skills in Information and Communication Technologies (ICT). Based on this, e-Learning systems in educational institutions can be configured in such a way that tasks and responsibilities are divided into user levels. This would make the maintenance of system not dependent on the administrator only, but on all levels of users. Consequently this makes the whole system more sustainable, decentralized, with low-maintenance. Such a configuration has been running with the Moodle platform at Kadri Zeka University Kosovo (UKZ) for five year since 2016.
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Methodology Used In The Paper

In this paper, through a concrete case, the empirical method is used and data from the user survey are obtained from the field, in order to examine the effectiveness of the setup and role distribution in a Moodle platform at a University after 5 years of experience. Initially the basic parameters and the setup of the software at this institution of this case study are described. Then the actions of three levels of separate users, which are the manager, professor, and student are introduced. In the end, the effectiveness of this role separation is discussed. For this discussion are used the experience of the authors as part of the managing team of the Moodle server and platform as well as two surveys that have been performed with the other levels of users, the teachers and students. From the users survey, the analyzed data confirm the opinion of the managing team that separate user actions have affected and improved the Moodle system in this period of 5 years to work. Furthermore, the experience and the survey results show that all involved parties and users are satisfied and eager to continue using e-Learning to enhance the teaching and learning experience.

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