MLA
Casado-Lumbreras, Cristina, et al. "Personnel Performance Appraisal Coverage in ITIL, COBIT and CMMi: A Study from the Perspective of People-CMM." IJKSR vol.2, no.2 2011: pp.59-70. http://doi.org/10.4018/jksr.2011040106
APA
Casado-Lumbreras, C., Colomo-Palacios, R., Hernández-López, A., & Soto-Acosta, P. (2011). Personnel Performance Appraisal Coverage in ITIL, COBIT and CMMi: A Study from the Perspective of People-CMM. International Journal of Knowledge Society Research (IJKSR), 2(2), 59-70. http://doi.org/10.4018/jksr.2011040106
Chicago
Casado-Lumbreras, Cristina, et al. "Personnel Performance Appraisal Coverage in ITIL, COBIT and CMMi: A Study from the Perspective of People-CMM," International Journal of Knowledge Society Research (IJKSR) 2, no.2: 59-70. http://doi.org/10.4018/jksr.2011040106
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