The study pursued three main avenues of investigation. Serious Games Interactive operates a project post-mortem as part of its standard production procedure. The procedure results in standardised document in which the production team (project manager, developers, designer, and artists) reflect of the strong and weak points of the product. We revisited these post mortem templates for all health projects and reflected on the contents from the new perspective of more time having passed since the project ended.
A survey of users and service providers was designed and interviews conducted by telephone and Skype calls. The number of respondents was low enough that the few statistical oriented questions have been omitted from the results below. The remaining qualitative areas were retained. The questions were as follows: