MLA
Kumbhojkar, Neelesh Ragunath, and Arun Balakrishna Menon. "Integrated Predictive Experience Management Framework (IPEMF) for Improving Customer Experience: In the Era of Digital Transformation." IJCAC vol.12, no.1 2022: pp.1-13. http://doi.org/10.4018/IJCAC.2022010107
APA
Kumbhojkar, N. R. & Menon, A. B. (2022). Integrated Predictive Experience Management Framework (IPEMF) for Improving Customer Experience: In the Era of Digital Transformation. International Journal of Cloud Applications and Computing (IJCAC), 12(1), 1-13. http://doi.org/10.4018/IJCAC.2022010107
Chicago
Kumbhojkar, Neelesh Ragunath, and Arun Balakrishna Menon. "Integrated Predictive Experience Management Framework (IPEMF) for Improving Customer Experience: In the Era of Digital Transformation," International Journal of Cloud Applications and Computing (IJCAC) 12, no.1: 1-13. http://doi.org/10.4018/IJCAC.2022010107
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