Factors Influencing Student Satisfaction Towards Using Learning Management System Moodle

Factors Influencing Student Satisfaction Towards Using Learning Management System Moodle

Maan Ali Alkhateeb, Rania Ahmad Abdalla
Copyright: © 2021 |Pages: 16
DOI: 10.4018/IJICTE.2021010109
Article PDF Download
Open access articles are freely available for download

Abstract

Higher education institutions are increasingly adopting leaning management systems (LMS) as a complementary tool in improving learning systems. The purpose of this study is explore the factors influencing students' satisfaction in Palestine Technical University-Khadoury (PTUK) in Palestine toward using the learning management system (Moodle). Six potential factors were used including perceived ease of use, perceived usefulness, information quality, system quality, service quality, and computer self-efficacy. Surveying strategy was used to collect the required data; 372 questionnaires were analyzed using simple and multiple regression. The findings revealed that all the examined predictors had significant influence on students' satisfaction toward using LMS. These findings enrich the previous literature with input towards adopting learning management systems in higher education institutions. The authors recommended that the LMS at PTUK should be integrated with social media platforms, and designed in a way that allow it to work fully and properly on mobile phones.
Article Preview
Top

Literature Review

Many studies have been undertaken to measure the level of satisfaction of the users of LMS in various contexts. The evaluation of LMS has been conducted from different perspectives: instructors (Almarashdeh, 2016); administrators (Naveh, Tubin, & Pliskin, 2010); and students perspectives (Alqurashi, 2019). The success of LMS is determined by different factors that should be taken into account to create an effective and successful learning environment. Among the most common variables in previous studies are perceived usefulness, perceived ease of use, computer self-efficacy, service quality, information quality and system quality (Almahamid & Rub, 2011; Qteishat, Alshibly, & Al-Ma’aitah, 2013; Islam & Azad, 2015; Ghazal et al, 2018).

Complete Article List

Search this Journal:
Reset
Volume 20: 1 Issue (2024)
Volume 19: 1 Issue (2023)
Volume 18: 3 Issues (2022)
Volume 17: 4 Issues (2021)
Volume 16: 4 Issues (2020)
Volume 15: 4 Issues (2019)
Volume 14: 4 Issues (2018)
Volume 13: 4 Issues (2017)
Volume 12: 4 Issues (2016)
Volume 11: 4 Issues (2015)
Volume 10: 4 Issues (2014)
Volume 9: 4 Issues (2013)
Volume 8: 4 Issues (2012)
Volume 7: 4 Issues (2011)
Volume 6: 4 Issues (2010)
Volume 5: 4 Issues (2009)
Volume 4: 4 Issues (2008)
Volume 3: 4 Issues (2007)
Volume 2: 4 Issues (2006)
Volume 1: 4 Issues (2005)
View Complete Journal Contents Listing