Exploring E-Governance of Faculty Evaluation System: Using a Total Interpretive Structural Modeling Approach

Literature Review

Alhomod & Shafi (2012) have strongly recommended that E-governance can also be an important tool to the governing body of the institute.

Performance Appraisal is a formal system of reviewing and evaluating individual performance (Pulakos, 2004). Naim Shaikh, Kishori Kasat (2009) in their research study has explored various roles, sources and instruments for effective faculty appraisal system. Faculties are evaluated on the basis of the teaching tools they use, feedback system, research and development and their academic performance (Table 1). It has been observed that a person’s assessment is often biased. In order to ensure transparency and un-biasness e-governance of faculty evaluation system is a sensitive issue. It involves all processes of governing in terms of their interaction, decision making, reinforcement and performance. The complete transformation of the process of governance with the proper implementation of information and communication technology is known as e-governance. E-governance aims to ensure 360 degree faculty evaluation, it is an essential system for creating a transparent system to deal with all kinds of problems. E-governance ensures proper monitoring of faculties supported by technology. With time, faculties in universities undergo biometric system. This system has helped to reduce the records on page and maintain a record through a database. The time in and time out of every faculty is being recorded through technology. Feedback of faculty is taken by the students through online system. The research papers published by the faculty are also updated online or under university database. Many universities have their own enterprise resource planning system where the students’ results, attendance, faculty leave records, subject teaching plan, session plan and study materials can be seen very easily. The salary slips of the faculties are also shared in the ERP system. The e-governance of faculty evaluation system is a time saving process where the faculties are monitored from time to time through technology. Few definitions of the terms used in the study are given below.