Digital Donation Platform for Nonprofit and Charity Organizations

2. Background

Technology can play a relevant role in the context of the nonprofit sector. According to Boles (2013), technological innovations can contribute to the increase of efficiency and effectiveness of these organizations, emphasizing the role of cloud computing systems, social media, and mobile technologies. Hackler and Saxton (2007) consider that IT can contribute in the areas of financial sustainability, strategic communications, relationship building and partnerships. Mirza (2010) presents a study that intends to understand the critical success factors in the development of an information system for a charitable organization. This study emphasizes that the process of requirements analysis is fundamental since the budget of these institutions is typically very small and the proactive role that must be assumed by the promoters of these institutions in supporting the project.