MLA
Paper, David, et al. "Building Automation into Existing Business Processes." JCIT vol.6, no.1 2004: pp.177-194. http://doi.org/10.4018/978-1-59140-259-6.ch010
APA
Paper, D., Mok, W., & Rodger, J. (2004). Building Automation into Existing Business Processes. Journal of Cases on Information Technology (JCIT), 6(1), 177-194. http://doi.org/10.4018/978-1-59140-259-6.ch010
Chicago
Paper, David, Wai Mok, and James Rodger. "Building Automation into Existing Business Processes," Journal of Cases on Information Technology (JCIT) 6, no.1: 177-194. http://doi.org/10.4018/978-1-59140-259-6.ch010
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