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Top1. Introduction
A knowledge worker’s goal commitment is critical to the success of system implementation in the organization. Based on insights into the social factors of knowledge workers’ behavior, the role of commitment for the proactive adoption of information systems (IS) has gained significant interest from IS and information management (IM) researchers (e.g., Venkatesh et al., 2003; Malhotra and Galletta, 2005; Alavi and Leidner, 2001a; Badilescu-Buga, 2013; Orso et al., 2017; Borlund and Dreier, 2014; Tarigan et al., 2020; Kinory & Canada, 2020; Mahraz, et al., 2020; Malaquias et al, 2016; Malaquias et al, 2017; Naceur et al., 2021). Theoretically grounded in Kelman’s (1958) social influence theory that explains theoretical distinctions between the varied processes by which social influences change behavior, Malhotra and Galletta (2005) argue that a system user’s commitment development should be studied further in the IS and IM literature. Recent research has examined user commitment in different contexts such as knowledge management, consumer behavior, and online learning (e.g., Lin & Hwang, 2014; Kassim & Huruna, 2020; Alzoubi & Snider, 2020; Matias & Timosan, 2021; Namufleshi et al., 2021; Madi et al., 2021; Akrong et al., 2022; Bamufleh et al., 2021; Watjatrakul & Vatanapitukpong, 2021). Malhotra and Galletta (2003, 2005) discussed that previous IM literature focused on commitment by compliance (to gain extrinsic reward), which makes our understanding of social influence or personal predispositions on commitment incomplete. Thus, the research question of this paper investigates several psychological variables and incorporates them into the IS and IM literature to examine goal commitment, which enables us to more fully understand the important factors and dynamic relationships involved in goal commitment of the system implementation in the organization.