Zelda Arku

Zelda Arku is currently an Assistant Lecturer and Training officer at the Department of Management Studies of the University of Mines and Technology (UMaT), Tarkwa. Miss Arku is a PhD candidate at the University of Ghana offering PhD Information Systems. She obtained her Mphil (Management Information Systems) qualification from the University of Ghana, and BSc (Information Technology) degrees from University of Cape Coast, Ghana.

Publications

What Influences Citizen Use of a Digital National Property Addressing System?: The Case of Ghana's GhanaPostGps
What Influences Citizen Use of a Digital National Property Addressing System?: The Case of Ghana's GhanaPostGps
Eli Fianu, Stephen Boateng, Zelda Arku. © 2024. 20 pages.
The chapter attempts to unravel the factors that influence citizens' usage of an e-government location-based service, the Ghana Post GPS. The research model comprises a set...
Revisiting Automated Essay Scoring via the GPT Artificial Intelligence Chatbot: A Mixed Methods Study
Revisiting Automated Essay Scoring via the GPT Artificial Intelligence Chatbot: A Mixed Methods Study
Eli Fianu, Stephen Boateng, Zelda Arku. © 2024. 20 pages.
The study sought to statistically compare separate sets of scores of graded essays generated from an automated essay scoring (AES) system (ChatGPT) and a human grader, and...
Determinants of Mobile Money Fraud on C2C E-Commerce: A Trust Perspective
Determinants of Mobile Money Fraud on C2C E-Commerce: A Trust Perspective
Eli Fianu, Zelda Arku, Stephen Boateng. © 2023. 25 pages.
The study sought to investigate the determinants of MoMo fraud perception in C2C e-commerce from a trust perspective. The research model comprises a set of relationships between...