Zelda Arku

Zelda Arku is an assistant lecturer at the University of Mines and Technology and a PhD student in information systems at the University of Ghana. She holds an MPhil in Management Information Systems from the University of Ghana. Her research interest are electronic learning, cloud computing, enterprise resource planning, internet of things and digitalization.

Publications

What Influences Citizen Use of a Digital National Property Addressing System?: The Case of Ghana's GhanaPostGps
What Influences Citizen Use of a Digital National Property Addressing System?: The Case of Ghana's GhanaPostGps
Eli Fianu, Stephen Boateng, Zelda Arku. © 2024. 20 pages.
The chapter attempts to unravel the factors that influence citizens' usage of an e-government location-based service, the Ghana Post GPS. The research model comprises a set...
Revisiting Automated Essay Scoring via the GPT Artificial Intelligence Chatbot: A Mixed Methods Study
Revisiting Automated Essay Scoring via the GPT Artificial Intelligence Chatbot: A Mixed Methods Study
Eli Fianu, Stephen Boateng, Zelda Arku. © 2024. 20 pages.
The study sought to statistically compare separate sets of scores of graded essays generated from an automated essay scoring (AES) system (ChatGPT) and a human grader, and...
Determinants of Mobile Money Fraud on C2C E-Commerce: A Trust Perspective
Determinants of Mobile Money Fraud on C2C E-Commerce: A Trust Perspective
Eli Fianu, Zelda Arku, Stephen Boateng. © 2023. 25 pages.
The study sought to investigate the determinants of MoMo fraud perception in C2C e-commerce from a trust perspective. The research model comprises a set of relationships between...