Vandana Ahuja

Vandana Ahuja works as a Professor at Amity Business School, Amity University and has over 20 years of experience. Prior to Amity, she has worked with Jaypee Business School and IILM as a faculty where she has researched the domain of the collaborative web, with focus on its contributions to the fields of Marketing and CRM and has several years of research experience. She has published several manuscripts in International and National Journals and also serves on the Editorial Board of several International scopus indexed Journals as an Associate Editor, Guest Editor and Editorial Review Board member. These include Journal of Global Marketing (Taylor and Francis), Procedia Computer Science (Elsevier), International Journal of Human Capital and Information Technology Professionals(IGI Global), International Journal of Computers, Communication and Control, International Journal of Management Practise (Inderscience), International Journal of Information Technology and Management (Inderscience). At Jaypee Business School, she was Area-Chair, Marketing and Program Director and taught Sales and Distribution Management, Social Media and E-Marketing, and Services Marketing. She has organised and chaired several National and International conferences and has guided PhD students in the domain of CRM, Branding and Online Marketing. At IILM, she was Dean-Research, and was instrumental in introducing the practice of combining faculty teaching and research by sharing of perspectives, paradigms and debates in the regular pedagogical practices of the faculty in the classrooms and was the head of the accreditation processes for NBA and AACSB. She has authored several books, the most significant being her textbook on Digital Marketing, published by Oxford University Press.

Publications

Role of Social Media to Enhance Brand Engagement and Brand Perception in the Textile, Apparel, and Fashion Industry
Vandana Ahuja, Pooja Sehgal Tabeck. © 2023. 13 pages.
The growth of the apparel industry in India is taking place at a brisk pace, and significant growth in private consumption is expected to create strong domestic demand for...
Multidisciplinary Perspectives Towards Building a Digitally Competent Society
Sanjeev Bansal, Vandana Ahuja, Vijit Chaturvedi, Vinamra Jain. © 2022. 311 pages.
The world is undergoing a transformation as technology enters every ecosystem. Subsequently, there is a need to develop higher-order digital skills to ensure one's...
Leveraging Social Media Tools for Business Purposes
Vandana Ahuja, Shirin Alavi. © 2022. 18 pages.
Human beings are increasingly social, and the growth of social media is a function of increased urbanisation, internet penetration, and digitisation, which have witnessed an...
Drivers of Social Media Content Marketing in the Banking Sector: A Literature Review
Aastha Sawhney, Vandana Ahuja. © 2022. 23 pages.
Due to technological advancement, the economy is shifting from market-driven stature to a network-oriented economy, and social media has captured prime IT trends of the...
Using Social Media to Manage Customer Expectations and Quality Perceptions in the Hospitality Industry
Vandana Ahuja, Shirin Alavi. © 2022. 21 pages.
The hospitality sector is a big contributor to the Indian economy. According to a recent report by KPMG, the Indian hospitality industry is projected to grow at 16.1% CAGR to...
Role of Social Media in the Indian Banking Sector
Aastha Sawhney, Vandana Ahuja, Poonam Sharma. © 2022. 20 pages.
With the upsurge of innovation, transformation, and digitization in the Indian banking sector there has been a paradigm shift in banking operations. The evolution of mobile...
Drivers of Social Media Content Marketing in the Banking Sector: A Literature Review
Aastha Sawhney, Vandana Ahuja. © 2021. 19 pages.
Due to technological advancement, the economy is shifting from market-driven stature to a network-oriented economy, and social media has captured prime IT trends of the...
Impact of Consumer Internet Self-Efficacy and User Friendliness of Websites on E-Commerce Adoption
Shirin Alavi, Vandana Ahuja. © 2021. 15 pages.
The e-commerce market has grown tremendously in India over the last few years across all product categories and industry verticals. In this chapter, an attempt has been made to...
Transforming the Media and Entertainment Industry: Cases From the Social Media Marketing World
Vandana Ahuja. © 2021. 17 pages.
Technology is the mast that keeps the flag of the entertainment industry flying high. As technology evolves and the mode and quality of entertainment changes vigorously, India...
Managing Social Media Practices in the Digital Economy
Shirin Alavi, Vandana Ahuja. © 2020. 312 pages.
Social media platforms are powerful tools that can help organizations to gather user preferences and build profiles of consumers. These sites add value to business activities...
Promotion of Tourism Using Social Media
Vandana Ahuja. © 2020. 20 pages.
The tourism industry in India represents a booming sector. This is because of the advent of a large number of foreign tourists every year as well as the demographic dividend of...
Measuring Consumer Brand Perception for Green Apparel Brands
Jasmine S. Dixit, Shirin Alavi, Vandana Ahuja. © 2020. 19 pages.
This research article examines how green consumers form perceptions about green brands by creating a frame of reference for such consumers in the apparel category. A research...