Tereza Raquel Merlo

Tereza Raquel MerloTereza Raquel Merlo is a postdoctoral researcher at the Federal University of Rio de Janeiro (UFRJ), program affiliated with the Brazilian Institute of Information in Science and Technology (IBICT). At the University of North Texas. At UNT she instructs courses in Knowledge Management Tools and Technologies. Dr. Merlo is also the CEO of Merlo Management Consulting, where she delivers global business solutions. Dr. Tereza Raquel Merlo is a postdoctoral researcher at the Federal University of Rio de Janeiro (UFRJ), affiliated with the Brazilian Institute of Information in Science and Technology (IBICT). She holds the positions of researcher, professor, practitioner, and consultant at the University of North Texas. At UNT, she instructs courses in Knowledge Management Tools and Technologies. Dr. Merlo is also the CEO of Merlo Management Consulting, where she delivers global business solutions. Her research focuses on Knowledge Management Systems and their impact on organizational strategies and operations. Her professional interests span business strategies, process improvement, sales strategies, business intelligence, machine learning, artificial intelligence, and leadership. Dr. Merlo earned her Ph.D. in Organizational Management with a minor in Information Technologies, complemented by two Master's degrees in Information Sciences from the Federal University of Bahia (UFBa) and the University of North Texas. She has been recognized with numerous awards for leadership, data and project management, information literacy, diversity and inclusion, and business development. Her academic journey includes prestigious scholarships such as Coordenacão de Aperfeiçoamento de Pessoal de Nível Superior (CAPES) and Fundação de Amparo à Pesquisa do Estado da Bahia (Fapesb). She actively contributes to scientific committees for journals like Knowledge and Performance Management, Knowledge-Based System, and the Journal of Information and Knowledge Management. Dr. Merlo serves on the international advisory board of the International Conference on Knowledge Management (ICKM) and has chaired several of its annual conferences. Previously, Dr. Merlo built a significant career in library management, including roles at the City of Austin, Texas, where she led various projects within Information Sciences and chaired the Culture and Diversity Committee. She was also actively involved with the Texas Library Association, serving as chair. Dr. Merlo has authored and edited the book Understanding, Implementing, and Evaluating Knowledge Management in Business Settings published by IGI-Global and AI and data analytics in organizational management. She is the editor Of the upcoming book: AI Driven Revolution: Transforming The Business Landscape, Part of the Book Series: Artificial Intelligence in Organizations: Transformative Technologies, Applications, and Impacts, edited by Dr Merlo by the World Scientific. Dr Merlo’s extensive professional experience encompasses engagements with multiple Fortune 100 companies, leading projects and teams on deal management, cloud computing, data analytics, business intelligence, and sales operations and strategies.

Publications

Foreword
Foreword
Tereza Raquel Merlo. © 2024. 3 pages.
This Foreword is included in the book Creating and Sustaining an Information Governance Program.
AI and Data Analytics Applications in Organizational Management
AI and Data Analytics Applications in Organizational Management
Tereza Raquel Merlo. © 2024. 317 pages.
Within information sciences and organizational management, a pressing challenge emerges; How can we harness the transformative power of artificial intelligence (AI) and data...
Foundations of Artificial Intelligence and the Ever-Evolving Technological Landscape in Business
Foundations of Artificial Intelligence and the Ever-Evolving Technological Landscape in Business
Tereza Raquel Merlo. © 2024. 18 pages.
This chapter provides an introduction to the foundations of Artificial Intelligence (AI). The history and concepts of Artificial Intelligence are outlined, highlighting the fact...
Creating an Information Governance Program at a College to Ultimately Implement Artificial Intelligence, Predictive Analytics, and Prescriptive Analytics
Creating an Information Governance Program at a College to Ultimately Implement Artificial Intelligence, Predictive Analytics, and Prescriptive Analytics
Kris Swen Helge, Tereza Raquel Merlo. © 2024. 16 pages.
This chapter outlines a case study of the development and sustainability process of an information governance (IG) program at a college in Texas. It employs an action research...
Emerging Role of Artificial Intelligence (AI) in Aviation: Using Predictive Maintenance for Operational Efficiency
Emerging Role of Artificial Intelligence (AI) in Aviation: Using Predictive Maintenance for Operational Efficiency
Tereza Raquel Merlo. © 2024. 19 pages.
This book chapter offers an examination of the transformative influence of Artificial Intelligence (AI) within the aviation sector, focusing specifically on its application in...
Examining the Public Perception of Law Enforcement: A Twitter User Engagement Analysis With the Dallas Police Department
Examining the Public Perception of Law Enforcement: A Twitter User Engagement Analysis With the Dallas Police Department
Tereza Raquel Merlo, Nayana Madali M. Pampapura, Jason M. Merlo. © 2024. 14 pages.
The emergence of social media platforms has revolutionized communication and interaction across various domains, including law enforcement, and users have increasingly utilized...
Strategic Information Governance Review: Exploring Data Management for Effective Business Op. Intelligence in a Data-Centric Environment
Strategic Information Governance Review: Exploring Data Management for Effective Business Op. Intelligence in a Data-Centric Environment
Tereza Raquel Merlo. © 2024. 19 pages.
This book chapter, “Strategic Information Governance: Optimizing Business Operations, Business Intelligence, and Data Management,” explores the dynamic intersection of...
Understanding, Implementing, and Evaluating Knowledge Management in Business Settings
Understanding, Implementing, and Evaluating Knowledge Management in Business Settings
Tereza Raquel Merlo. © 2022. 307 pages.
Although there are numerous publications in the field of knowledge management (KM), there are still gaps in the literature regarding the aspects of KM that reflect new technology...
E-Government and Semantics: Digital Citizenship Approaching Inclusion and Equality in Santa Catarina, Brazil
E-Government and Semantics: Digital Citizenship Approaching Inclusion and Equality in Santa Catarina, Brazil
Tereza R. Merlo, Helio Aisenberg Ferenhof. © 2022. 16 pages.
The increasing digital transformation in all segments of society has been creating demand in information management and access. Consequently, local and federal governments must...
Information Overload and the Use of Data Analytics and Visualization Tools in Organizations
Information Overload and the Use of Data Analytics and Visualization Tools in Organizations
Tereza Raquel Merlo, Suliman Hawamdeh. © 2022. 21 pages.
This chapter examines information overload and its impact on organizational performance and productivity, the level of use of data analytics tools by organizations to address the...
Strategic Implications of Key Performance Indicators for Knowledge Management Success in Organizations: The Balanced Scorecard Framework
Strategic Implications of Key Performance Indicators for Knowledge Management Success in Organizations: The Balanced Scorecard Framework
Tereza Raquel Merlo. © 2022. 26 pages.
The exponential growth of digital data generation and consumption in the past decade has ignited new discussions about the relevance and impact of knowledge management (KM) on...