Pavithra Karthikeyan

Pavithra Karthikeyan is a versatile Customer Success Executive with 2.9 years of hands-on experience in handling Enterprise clients in a SAAS industry. Highly competent in Customer Lifecyle Management inclusive of Onboarding, Implementation, Upselling, Product Adoption, Renewal and Collection. MBA graduate with holding certifications from Indian Institute of Management, Lucknow and Scrum Alliance.

Publications

Impact of Social Media on Consumer Decisiveness in the Food and Grocery Sector
Impact of Social Media on Consumer Decisiveness in the Food and Grocery Sector
Dharshini Karthikeyan, Ramya Barathi Manoharan, Pavithra Karthikeyan, S. Pradeep. © 2023. 32 pages.
Consumers are currently inclined to acknowledge online information but purchase food and grocery products offline. Also, the buyer's decision is coherent with the factors...