Nikolaos Matsatsinis

Nikolaos Matsatsinis is a Professor of Information and Intelligent Decision Support Systems at the Department of Production Engineering and Management of the Technical University of Crete, Greece. He is Chairman of the Department, Director of Decision Support Systems Lab and President of Hellenic Operational Research Society (HELORS). He also has over twenty eight years of experience in Information and Decision Systems development. He has coordinate or/and contribute on over of thirty projects. He is the author or co-author of fifteen books and over of sixty six articles in international scientific journals and books. He is member of the international advisory board of three scientific journals. His research interests fall into the areas of Decision Support Systems, Artificial Intelligent and Multi-Agent Systems, Multicriteria Decision Analysis, Group Decision Support Systems, Workflow Management Systems, e-Business, e-Marketing, Consumer Behaviour Analysis.

Publications

Effective Methods for Modern Healthcare Service Quality and Evaluation
Effective Methods for Modern Healthcare Service Quality and Evaluation
Panagiotis Manolitzas, Evangelos Grigoroudis, Nikolaos Matsatsinis, Denis Yannacopoulos. © 2016. 315 pages.
Turbulent changes in worldwide economies and decreases in overall quality of life have led to a re-evaluation of the current state of health services. Improvements in this sector...