Mohammed Ben Maati

I’m a teacher of Computer Science at the Faculty of Science in Tetouan (University Abdelmalek Essaadi, Morocco). I completed my studies at the University Louis Pasteur of Strasbourg (in France) where I obtained my PhD in Computer Science in 1994.Right now, I’m the coordinator of the Master Software Quality at the Faculty of Sciences of Tetouan. My research topics are: Images encryption, image processing, machine learning, e-CRM (electronic customer relationship management), ERP (Enterprise Resource Planning) in Web2.

Publications

Developed E-CRM Intelligence in Technological Trends
Developed E-CRM Intelligence in Technological Trends
Bashar Shahir Ahmed, Mohammed Al-Sarem, Mohamed Larbi Ben Maati. © 2021. 10 pages.
This chapter has discussed the technical aspects of the electronic customer relationship management intelligence (E-CRM). The paper has mainly focused on the technological...
Predictive Data Mining Model for Electronic Customer Relationship Management Intelligence
Predictive Data Mining Model for Electronic Customer Relationship Management Intelligence
Bashar Shahir Ahmed, Mohamed Larabi Ben Maâti, Mohammed Al-Sarem. © 2020. 10 pages.
The rising adoption of e-CRM strategies in marketing and customer relationship management has necessitated to more needs especially where a specific customer segment is targeted...
The Intelligence of E-CRM Applications and Approaches on Online Shopping Industry
The Intelligence of E-CRM Applications and Approaches on Online Shopping Industry
Bashar Shahir Ahmed, Fadi Amroush, Mohammed Ben Maati. © 2019. 13 pages.
Today, most businesses are in continuous search of sophisticated tools and techniques to progressively grow their business. Therefore, the use of intelligence systems has found...
Improving Data Quality in Intelligent eCRM Applications
Improving Data Quality in Intelligent eCRM Applications
Bashar Shahir Ahmed, Fadi Amroush, Mohammed Ben Maati. © 2018. 11 pages.
Today most of the businesses are in continuous search of sophisticated tools and techniques to progressively grow their business. And therefore, the use of intelligence systems...