Lúcia Silva Piedade

Lúcia Silva PiedadeLúcia Piedade has a Doctor in Communication Sciences (organizational and crisis communication), Master in Aeronautical Management and Architect. Has worked in aviation for 36 years, the last 20 of which as Operational Supervisor at Lisbon Airport. Currently a lecturer at Lusófona University. Researcher at the Center for Research in Applied Communication, Culture and New Technologies (CICANT) and CEGIST - Center for Management Studies at Instituto Superior Técnico. Her main research lines are about aviation, communication and crisis communication.

Publications

Artificial Intelligence: Its Use for Creation of Value in Airports
Artificial Intelligence: Its Use for Creation of Value in Airports
Diogo Andrade Belejo, José Carlos Rouco, Lúcia Silva Piedade. © 2024. 24 pages.
Nowadays, when it's a priority to support the recovery of the civil aviation industry, it is essential to consider the role played by technology, specifically artificial...
Expect the Unexpected: Lessons From the COVID-19 Pandemic for the Future of Airport Leaders and Managers
Expect the Unexpected: Lessons From the COVID-19 Pandemic for the Future of Airport Leaders and Managers
Andreea-Iulia Iordache, Helena Martins, Teresa Proença, Lúcia Piedade. © 2022. 22 pages.
Airports are arguably the most well-prepared structures for crises and contingencies, and their staff undergo abundant training for these types of events; however, the COVID-19...