Kimiz Dalkir

Kimiz DalkirKimiz Dalkir has a PhD in Educational Technology from Concordia University, an MBA and a BSc from McGill University. She is an internationally recognized expert in transfer and retention of critical knowledge. Dr. Dalkir has worked in the field of knowledge transfer for 17 years. As Global Practice Leader, KM for DMR/Fujitsu Consulting, she designed and developed KM systems for clients in Europe, Japan, and North America. Since 2002, she is a professor of Knowledge Management at McGill University at the School of Information Studies where she pursues research in intellectual capital management, knowledge taxonomies, and communities of practice in diverse types of organizations. Kimiz wrote Knowledge Management in Theory and Practice (2005, Elsevier; 2nd ed. MIT Press, 2011) which has had an international impact on KM education and on KM practice and has been recently translated into Korean and Farsi.

Publications

A Closer Look at Concept Map Collaborative Creation in Product Lifecycle Management
A Closer Look at Concept Map Collaborative Creation in Product Lifecycle Management
Daniela Oliveira, Mickael Gardoni, Kimiz Dalkir. © 2021. 23 pages.
One of the greatest challenges of effectively managing knowledge in an organization is promoting seamless connections of operations between departments. Historically, information...
Navigating Fake News, Alternative Facts, and Misinformation in a Post-Truth World
Navigating Fake News, Alternative Facts, and Misinformation in a Post-Truth World
Kimiz Dalkir, Rebecca Katz. © 2020. 375 pages.
In the current day and age, objective facts have less influence on opinions and decisions than personal emotions and beliefs. Many individuals rely on their social networks to...
The Role of Human Resources (HR) in Tacit Knowledge Sharing
The Role of Human Resources (HR) in Tacit Knowledge Sharing
Kimiz Dalkir. © 2020. 23 pages.
In Knowledge Continuity Management (KCM), knowledge from highly experienced employees leaving the organization is particularly challenging to document, classify and organize so...
The Role of Technology and Social Media in Tacit Knowledge Sharing
The Role of Technology and Social Media in Tacit Knowledge Sharing
Kimiz Dalkir. © 2020. 15 pages.
Technology-mediated knowledge sharing has become almost unavoidable given the globalization of work. Co-workers are not necessarily in close enough proximity to have face-to-face...
Challenges in Online Collaboration: The Role of Shared Vision, Trust and Leadership Style
Challenges in Online Collaboration: The Role of Shared Vision, Trust and Leadership Style
Kimiz Dalkir. © 2018. 21 pages.
This chapter describes a multi-year study on how online collaboration could be effective in the design of a research equipment sharing lab with university and industry partners....
Connecting and Sharing Tacit Knowledge: Do Social Media Help or Hinder?
Connecting and Sharing Tacit Knowledge: Do Social Media Help or Hinder?
Kimiz Dalkir. © 2018. 16 pages.
Collaboration has become a part of our everyday life – including our everyday work life. In addition, our work colleagues are often not in close physical proximity, making...
The Role of Human Resources (HR) in Tacit Knowledge Sharing
The Role of Human Resources (HR) in Tacit Knowledge Sharing
Kimiz Dalkir. © 2017. 23 pages.
In Knowledge Continuity Management (KCM), knowledge from highly experienced employees leaving the organization is particularly challenging to document, classify and organize so...
The Role of Stories and Simulations in the Lessons Learned Process
The Role of Stories and Simulations in the Lessons Learned Process
Kimiz Dalkir. © 2016. 12 pages.
One of the major challenges of any organizational lessons learned system is how to ensure that this content is actually implemented: that employees can find and learn from them....
The Role of Technology and Social Media in Tacit Knowledge Sharing
The Role of Technology and Social Media in Tacit Knowledge Sharing
Kimiz Dalkir. © 2016. 17 pages.
Technology-mediated knowledge sharing has become almost unavoidable given the globalization of work. Co-workers are not necessarily in close enough proximity to have face-to-face...
Utilizing Evidence-Based Lessons Learned for Enhanced Organizational Innovation and Change
Utilizing Evidence-Based Lessons Learned for Enhanced Organizational Innovation and Change
Susan McIntyre, Kimiz Dalkir, Perry Paul, Irene C. Kitimbo. © 2015. 323 pages.
"Lessons Learned" is a knowledge management approach for organizational learning and improved performance and productivity. However beneficial this approach is, few organizations...
Using Stories to Institutionalize Lessons Learned: How to Better Remember and Learn from the Past
Using Stories to Institutionalize Lessons Learned: How to Better Remember and Learn from the Past
Kimiz Dalkir. © 2015. 14 pages.
One of the major challenges of any lessons learned system is how to ensure that this content is actually implemented: by individual employees, by work teams, and by the...
Conclusion and Future Directions
Conclusion and Future Directions
Kimiz Dalkir, Susan G. McIntyre. © 2015. 14 pages.
The contributors to this collection have identified the critical success factors, obstacles, and future opportunities for ensuring that lessons learned processes contribute to...
Factors Affecting KM Implementation in the Chinese Community
Factors Affecting KM Implementation in the Chinese Community
Yang Lin, Kimiz Dalkir. © 2012. 23 pages.
This paper reviews past research on KM to identify key factors affecting Chinese KM implementation. It begins with a chronological overview of 76 KM related publications...
Measuring Intangible Assets: Assessing the Impact of Knowledge Management in the S&T Fight against Terrorism
Measuring Intangible Assets: Assessing the Impact of Knowledge Management in the S&T Fight against Terrorism
Kimiz Dalkir, Susan McIntyre. © 2011. 21 pages.
At present, there are no standards for assessing the value of intangible assets or intellectual capital. Historically, a number of frameworks have evolved, each with a different...
Measuring the Impact of Social Media: Connection, Communication and Collaboration
Measuring the Impact of Social Media: Connection, Communication and Collaboration
Kimiz Dalkir. © 2011. 13 pages.
This chapter focuses on a method, social network analysis (SNA) that can be used to assess the quantity and quality of connection, communication and collaboration mediated by...
Factors Affecting KM Implementation in the Chinese Community
Factors Affecting KM Implementation in the Chinese Community
Yang Lin, Kimiz Dalkir. © 2010. 22 pages.
This paper reviews past research on KM to identify key factors affecting Chinese KM implementation. It begins with a chronological overview of 76 KM related publications...
Organizational Memory Challenges Faced by Non-Profit Organizations
Organizational Memory Challenges Faced by Non-Profit Organizations
Kimiz Dalkir. © 2009. 19 pages.
Research on how organizational memories can be created, preserved and made available for future reuse in NPOs is presented. An initial review of the existing literature on...
Computer-Mediated Knowledge Sharing
Computer-Mediated Knowledge Sharing
Kimiz Dalkir. © 2009. 19 pages.
Computer-mediated communication has become the foremost means of sharing knowledge in today’s knowledge-based economy. However, not all Internet-based knowledge-sharing channels...
Computer-Mediated Knowledge Sharing
Computer-Mediated Knowledge Sharing
Kimiz Dalkir. © 2008. 21 pages.
Computer-mediated communication has become the foremost means of sharing knowledge in today’s knowledge-based economy. However, not all Internet-based knowledge-sharing channels...