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About Us

Joseph Aversa

Joseph Aversa is an Assistant Professor at Toronto Metropolitan University's Ted Rogers School of Retail Management in Toronto, Canada. His current research interests include retail location decision-making, big data analytics, retail planning and location strategy. He received his PhD from Wilfrid Laurier University, Department of Geography and Environmental Studies.

Publications

Consumers' Drivers of Generative Pre-Trained Transformer (GPT) Conversational Bot Adoption

This chapter examines the relationship between society and artificial intelligence (AI), emphasizing the factors driving consumer adoption of AI conversational bots. The authors...