Emmanuel Fragnière

Emmanuel Fragnière CIA (Certified Internal Auditor) is a professor of service science at the University of Applied Sciences of Western Switzerland – HEG Valais. He is also a lecturer in enterprise risk management at the Management School of the University of Bath. His research focuses on the development of risk management models for decision-makers in the service sector. He has published several papers in academic journals, including Environmental Modelling and Assessment, Interfaces, Management Science and Service Science. He is the co-author (with George Sullivan) of the book Risk Management: Safeguarding Company Assets (Fifty-Minute Crisp Series, November 2006).

Publications

Cases on Security, Safety, and Risk Management
Cases on Security, Safety, and Risk Management
Aleksandra Zając, Giuseppe Catenazzo, Emmanuel Fragnière. © 2024. 330 pages.
In the landscape of security, safety, and risk management, businesses grapple with challenges that extend beyond traditional financial considerations. The identification...
Quasi-Experiment to Assess the Role of Real-Life Tests for the Acceptance of Technology for Mobility as a Service: The Case of Autonomous Vehicles as a Post-COVID Alternative for Tourism in Switzerland
Quasi-Experiment to Assess the Role of Real-Life Tests for the Acceptance of Technology for Mobility as a Service: The Case of Autonomous Vehicles as a Post-COVID Alternative for Tourism in Switzerland
Benjamin Nanchen, Emmanuel Fragnière, Randolf Ramseyer. © 2022. 17 pages.
New technologies like autonomous vehicles (AVs), grouped under the concept of mobility as a service (MaaS), provide new experiences for users. To be considered as an innovation...
Service Design and Enterprise Risk Management for Knowledge-Based Services: A Practical Approach for Auditors and Consultants
Service Design and Enterprise Risk Management for Knowledge-Based Services: A Practical Approach for Auditors and Consultants
Silvio Barbieri, Giuseppe Catenazzo, Emmanuel Fragnière. © 2021. 19 pages.
Services make most of the value in developed economies. In knowledge-based (credence) services, during each transaction, clients look for transmission of value through advice...